Manager of Train Operations - Internal Applicants Only
Position Summary: Manager of Train Operations will report directly to the Assistant Chief Transportation Officer. Working closely with the Chief Operating Officer, Chief Transportation Officer, Assistant Chief Transportation Officer, Terminal Superintendent, Director of Training and Compliance, other Managers of Train Operations, Road Foreman of Engines, Assistant Road Foreman of Engines, Chief Dispatcher, Trainmasters, Dispatchers, and the Passenger Communication Office. Providing daily proactive communication on real-time train performance and lead contact on incidents and accidents. Close coordination with CSS, Metra supervisory personnel, and NICTD Police is also required.
Description of Duties:
- Coordinating revenue operations: Coordinating safe and efficient revenue operations
- Improving operations: Implementing measures to improve operations
- Managing incidents: Leading recovery and investigation efforts during accidents or incidents
- Developing strategies: Developing operational strategies for construction and maintenance activities
- Collaborating with others: Collaborating with engineering, mechanical, and other personnel to make decisions
- Analyzing delay patterns and providing feedback and solutions for improvement including follow up actions to investigate on-time performance trends.
- Other duties as assigned based on the needs of Transportation
Basic Qualifications:
- 21 Years of age or older.
- High school diploma or GED. Associate or bachelor's degree preferred but not required.
- Self-motivated and interested in motivating others to focus on proper and safe work habits.
- Must display a personal history of working in a safe, prudent, and organized manner.
- Ability to accurately input data into computer systems, including fluency with Microsoft Office Suite.
- Awareness of the Code of Federal Regulations (CFR) and knowledge of pertinent Federal Railroad Administration (FRA) regulations.
- An expressed interest in aiding the District with multiple current and future projects.
- Satisfactory operating, driving, and attendance records.
- Ability to work indoors and outdoors in all forms of weather.
- Ability to work varying shift schedules, including nights and weekends, as needed in support of the District’s operations.
Schedule: MTO will have hours and days off assigned by the Assistant Chief Transportation Officer. Schedules and assignments are subject to change based on the needs of the service and managerial staffing requirements. The MTO must expect and answer off-duty calls from other managers and employees as well as calls for help with situational emergencies.
Supervision: The position reports to the Assistant Chief Transportation Officer.
Work Environment: The employee will be in an office environment unless system requirements trigger a need to work in another indoor or outdoor work area. The noise level ranges from quiet to moderately loud. The employee must adhere to red zone protocols in the OCC theater.
Salary and Benefits: The expected salary range is $95,000-$100,000. Health care, dental care, vacation, holidays, supplemental pension plans, Railroad Retirement Board benefits, and comp time are some of the benefits available. Credit for time served in other railroad employment, including approved military leaves, will be applied in determining vacation day entitlements.
How To Apply: Complete the application and submit a written resume outlining education, training, experience, and work history. A cover letter outlining the reasons why you are interested and why you believe you are best qualified is encouraged but not required.
All interested employees must submit resumes by 9:00 a.m., Monday, August 18th, 2025.
Apply early for best chance for consideration; the District reserves the option to close this position prior to the stated application deadline.
NICTD is an Equal Opportunity Employer
NICTD is an Equal Opportunity/Affirmative Action Employer. We strive to have a workforce that reflects the community we serve. It is our policy to fill vacant positions with qualified candidates without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class, assuming the individual can perform the essential functions of the job with or without reasonable accommodations.
NICTD’s complete EEO Policy Statement is available upon request to the District’s EEO Officer, Ms. Laura Harrington, at (219) 874-4221, ext 219; e-mail: laura.harrington@nictd.com.
Applicant Note: This application form is intended for use in evaluating your qualifications for employment. It is not an employment contract. Please answer all questions completely and to the best of your ability. False or misleading statements are grounds for refusal or termination of employment and benefits.
Applicants are considered without regard to race, color, religion, national origin, gender, age, disability, marital status, veteran status, sexual orientation, citizenship, or any other characteristic protected by law in all employment decisions.